HEAL Ecosystem -Privacy Policy
Thank you for visiting the HEAL Ecosystem website. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and participate in our programs.
Information We Collect
We may collect different types of information from you, depending on how you interact with our website and our services. This may include:
Personal Information: When you book a program, or contact us, we may collect personal information such as your name, email address, phone number, and any other information you choose to provide.
Usage Data: We don’t collect information about how you use our website, including the pages you visit, the links you click, and the duration of your visits.
Program-Related Information: If you participate in a HEAL Journey or other programs, your mentor may listen to and process information you share about your mental tendencies, bodily sensations, and experiences. We do NOT record or store any of our HEAL sessions to guard your privacy. You may also have the option to use your own (digital) tools for journaling and tracking emotional progress, which may involve the collection of personal reflections and data related to your well-being.
Research Data: If you participate in our research initiatives, we may collect data related to your experiences and the impact of HEAL on your quality of life. This data will be handled in accordance with ethical research practices and any relevant Institutional Review Board (IRB) approvals.
Communication Data: When you contact us via email, WhatsApp, or other means, we may collect and retain records of your communication.
How We Use Your Information
We may use your information for the following purposes:
To Provide and Manage Our Services: To process your bookings, and provide you with access to our programs and resources.
To Communicate with You: To respond to your inquiries, provide updates about our programs, and send you relevant information about the HEAL Ecosystem.
To Personalize Your Experience: To understand your needs and interests and tailor our website and services to you.
For Research and Development: To analyze the effectiveness of the HEAL framework and process, improve our programs, and contribute to the understanding of human experience and well-being. Any research data will be used in an anonymized or aggregated form whenever possible.
To Facilitate Collaboration and Partnerships: If you express interest in joining the HEAL Ecosystem or forming alliances, we may use your information to explore potential collaborations.
To Ensure Website Functionality and Security: To monitor and improve our website, and to protect it from misuse and security threats.
Sharing Your Information
We are committed to maintaining your privacy and will generally not share your personal information with third parties without your consent, except in the following limited circumstances:
With Mentors and Facilitators: If you participate in a HEAL program, your mentor and facilitator will have access to the information you share within the program to guide and support your journey.
With Service Providers: We may engage third-party service providers to assist us with website hosting, data analysis, email communication, and other services. These providers will have access to your information only to the extent necessary to perform their services and are obligated to maintain its confidentiality.
For Research Purposes: Anonymized or aggregated data may be shared with research partners or academic institutions for research and evaluation purposes.
Legal Compliance: We may disclose your information if required to do so by law or in response to a valid legal request.
Business Transfers: In the event of a merger, acquisition, or other business transfer, your information may be transferred to the acquiring entity, subject to this Privacy Policy.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include technical, administrative, and physical safeguards. However, please be aware that no method of transmission over the internet or method of electronic storage is completely secure.
Your Rights
You may have certain rights regarding your personal information, including the right to:
Access: Request access to the personal information we hold about you.
Correction: Request that we correct any inaccurate or incomplete information.
Deletion: Request that we delete your personal information, subject to certain exceptions.
Object to Processing: Object to the processing of your personal information in certain circumstances.
Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
To exercise these rights, please contact us using the contact information provided below. We may require you to verify your identity before processing your request.
Third-Party Websites and Services
Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices of these other websites or services. We encourage you to review the privacy policies of any third-party websites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page and encourage you to review our Privacy Policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
You can also reach out via WhatsApp using the contact information provided on our website for specific program inquiries.
This Privacy Policy is effective as of the 1st of January 2025.
License
The content of this website, including this Privacy Policy, is licensed under Creative Commons Attribution-ShareAlike 4.0 International License.